Updated safety protocols for in-office treatments

We are open! and excited to see your face! In order to stay open, please take a moment to read the updated safety protocols we have put in place.

Dear Patient,

I would like to share with you that I have completed training in order to safely open, and stay open. Also, in order to comply with the safety guidelines set from the BC Health Ministry as well as the CTCMA (College of Traditional Chinese Medicine) I have put in place the following policy:

Pre-Appointment

1)you must ﬁll out pre-screening form the day of your appointment at BABOR by clicking HERE and for appointments at Cushna Wellness you will receive the form from Janeapp prior to your appointment to complete.

2)Masks will be mandatory. Please remember to bring a mask; if not available, one will be provided for $1 fee. (For facial acupuncture appointments, I will remove your mask before treating the face, and will be wearing an n95 mask and face shield).

3)Due to the extra measures and higher costs of operation brought on by the pandemic, there will be an additional $8 fee per treatment. This is to cover things like hand sanitizer, masks, gloves, and reduced ability for bookings per day.

4)Please arrive as close to appointment time as possible so as to minimize time spent at the clinic, and give us time to properly sanitize.

5)Please try to use the washroom before coming to an appointment (At Cushna the washroom disinfection is out of our control)

6)Bring a water bottle to have post-treatment (to cut down on paper cups being used)

7)Please bring shorts and a tank top/bandeau/strapless bra to wear during treatment.

***if you have to cancel within 24 hours prior to your appointment time, you will be charged for the appointment on your credit card. This is done as a courtesy to patients on the waitlist and our safety protocol. If you are not feeling well, please call prior to 24 hours so we can make room for someone on our waitlist.

***if you are more than 10 minutes late for your appointment, I will not be able to treat you, and you will be charged for your appointment, so please arrive on time.

At the Clinic:

1)We may choose to do a temperature check upon arrival. You must sanitize your hands upon entering. You must wear a mask. Please let me know ahead of time if you will be needing a mask, by texting me at 604-836-4355.

2)Once in the treatment room, please hang any closing on coat rack. Please keep all belongings in a bag or purse, and avoid using any tables for belongings.

3)For payment, credit cards will be accepted. However, etransfer is the best option at both locations. For BABOR, you can etransfer to contact@baborbeautyspavancouver.com and for Cushna Wellness julie@acucarevancouver.ca

4)I will do the rebooking of future appointments to make sure there is enough time between patients to safely sanitize the space. Online booking will not be available until it is safe to do so.

5)While in the space, please safetly distance from others around you. Sadly, hugs will be saved until we can do so in the future.